2. Resend a message or delay the delivery of a message

3. Add an attachment to your message

4. Insert a picture into your message

5. Insert a hyperlink into your message (A link you click to go to a file, a location in a file, or web page)

6. Create a message from a contact

7. Use Microsoft Word as you email editor

8. Flag items for followup

9. Track when messages you send are delivered or read by recipients

10. Use Voting buttons in your email

11. Setting up email groups and using the new expandable distribution lists

12. Be notified when messages arrive using the New mail desktop alert

13. Mark messages as read or unread

14. Open, View or Save an attachment

15. Reply to, or forward a message

16. Change the way you view your messages working with new email views

17. Sort messages

18. Change the importance or sensitivity of a message

19. Create folders and move messages into those folders

20. Delete messages and manage folders.

21. Set up Search Folders (new) to group emails with particular attributes

22. Add a signature to you emails

23. Manage you emails by setting up "Rules"

24. Use Rules while out of the office

25. Assign categories to your emails, to allow you to group items which are related

26. Prevent unwanted e-mail & Block external content

2. Schedule meetings

3. Create an all day event

4. Add or Remove holidays on your calendar

5. Set or remove reminders for appointments and meetings

6. Create a meeting request from a contact

7. Schedule resources

9. Colouring your appointments and meetings

10. Sharing your free and busy information

11. View others schdule information and update meeting times

12. Process meeting requests

13. Working with different views in your calendar

14. Shared calendar- side by side calendars. (new)

15. Printing out your schedule

16. Searching your schedule

2. Create a contact from a message you recieve

3. Create a message or meeting request from a contact

4. Track appointments, messages, and files that relate to a contact

5. Begin a mail merge using contacts

6. Record the date and time you worked with a contact

7. Sort, manage and find contacts

2. Set the due date and start date for a task

3. Schedule time in Calendar to complete a task

4. Assign a task to someone else

5. Change task status and percentage completed

6. Track assigned tasks including billing information

7. Add a contact to a task

9. Create a note

10. Change how a note looks

2. Record the date and time you spent with a contact

3. Change the way the timeline looks

4. Access your files via the timeline

2. Use folders to manage items

3.Give someone access to your outlook folders

4. Create and use public folders

5. Sort, group and filter items

6.Working offline

7. Customise Outlook